Payment Policy

Top Bella Payment Policy

Effective Date: December 10, 2024

At Top Bella, we strive to provide a seamless and secure checkout experience. This Payment Policy outlines the accepted payment methods, billing procedures, and important information about our payment process.

1. Accepted Payment Methods

We accept the following payment methods to ensure flexibility and convenience for our customers:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal (for fast, secure payments)
  • Shop Pay (for accelerated checkout)
  • Google Pay (for quick mobile payments)
  • Apple Pay (for fast checkout on Apple devices)

All payments are processed securely using encryption technology to protect your information.

2. Payment Processing

  • Payments are processed at the time of purchase.
  • You will receive an order confirmation email immediately after your payment is successfully processed.
  • If your payment is declined, your order will not be processed, and you will be notified to update your payment information.

3. Payment Security

We prioritize customer privacy and security. Our payment system uses industry-standard SSL encryption to ensure your payment information is safe and confidential. We do not store credit card information on our servers.

4. Sales Tax

  • Sales tax is calculated based on the shipping address provided at checkout.
  • The tax amount will be displayed before you complete your purchase.

5. Payment Issues & Declined Transactions

If your payment is declined, it may be due to the following reasons:

  • Insufficient funds
  • Incorrect payment details (billing address, card number, expiration date, or CVV)
  • Payment restrictions set by your bank or card issuer

How to resolve a declined payment:

  • Double-check your payment information for accuracy.
  • Contact your bank or card issuer to resolve any issues.
  • Try using a different payment method.

If you continue to experience issues, please contact us at:
📧 Email: contact@topbellacompany.com
📞 Phone: (929) 483-6128

6. Refunds & Cancellations

  • If you need to cancel your order, please contact us within 24 hours of purchase.
  • Refunds will be processed to the original payment method used during checkout.
  • Please allow 5-7 business days for refunds to appear on your bank statement, depending on your bank’s processing times.

7. Installment Payments (if applicable)

If installment payments are available, they will be displayed during checkout via services like Shop Pay Installments or similar providers. The terms of installment payments, including fees, interest, and payment schedules, will be clearly presented before you complete your order.

8. Payment Disputes

If you believe there is an error in your payment or have been charged incorrectly, please contact us immediately. We will investigate the issue and, if necessary, issue a refund.

Contact us at:
📧 Email: contact@topbellacompany.com
📞 Phone: (929) 483-6128

9. Contact Us

If you have any questions or concerns about our payment policy, please contact us:
📧 Email: contact@topbellacompany.com
📞 Phone: (929) 483-6128
📍 Address: 86 Main Street, Newark, NJ, 07105

Our goal is to make your payment experience simple, secure, and hassle-free. If you have any questions or need assistance, please don't hesitate to reach out.